Refund policy
Refund Policy
Last updated: August 2026
At Wombease, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
1. Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
2. Non-Returnable Items
The following items cannot be returned:
- Items that have been used or damaged after delivery
- Items not in their original packaging
- Sale or clearance items (unless faulty)
3. How to Initiate a Return
To start a return, please contact us at support@wombease.store with your order number and reason for return. We will provide you with return instructions.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
5. Exchanges
If you received a defective or damaged item, we will replace it at no extra cost. Please contact us at support@wombease.store within 7 days of receiving your order.
6. Shipping Costs for Returns
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
7. Contact Us
For any questions about our refund policy, please reach out to us at support@wombease.store.